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FAQs

streetwear and sneakers

What is The Edit LDN?

The Edit LDN is one world’s leading online marketplaces for limited edition streetwear and sneakers, both offering a market-leading range of products from the biggest brands in fashion, and enabling you to sell your items on The Edit LDN marketplace, for the price you choose, promoting sustainability in fashion. 

We’re the first business of our kind to be invited into the legendary Harrods, London, where you can find our concessions across a number of floors.

What exactly is a “drop”?

Drops are limited product releases, a method used by many of the top brands across the world of fashion, and many of the products we offer. Better act fast! The hype is real and rabid. 

To ensure you never miss a drop, enquire about our 100% free personal shopping service, which also grants you pre-access to the latest drops from the brands you love, via the communication method of your choice. 

 

BUYER FAQs

Authenticity


Is your range of streetwear and sneakers authentic? 

Each and every product in our range of streetwear and sneakers, and our collection of fashion accessories, whether new or pre-loved, are 100% authentic. Guaranteed.

How do you authenticate streetwear and sneakers? (Do you vet sellers/vendors?) 

Our authentication checks are conducted by our team of product experts, who have 15 years experience working with the very best streetwear and sneakers from the world’s top brands. Our specialists check stitching, labels, reference sellers images against genuine products, and more to determine the authenticity of the items sold on The Edit LDN. 

What happens if an item I buy gets flagged during the authentication process? 

If a product you purchase fails our authentication checks, we will cancel your order and notify you immediately. If during our checks we deem that the condition of the item does not match the seller’s description, we will reach out to you and put you firmly in the picture, so you can make an informed decision, giving you the ability to refuse, receive a refund.

 

Payments

Are transactions safe and secure? What is your purchasing process?

All payments are absolutely secure, and are processed through Shopify Payments. Providing a market-leading range of streetwear and sneakers is only part of what we do, we provide a stress-free, communicative ordering and delivery process, inline with our commitment to offer each and every customer a no-limits shopping experience.

What payment methods do you accept? 

We accept Credit and Debit Cards, Amazon Pay, and offer payment installations via Klarna, Sezzle, and Clearpay, so you can snag the latest streetwear and sneakers now, and pay later.

What currencies can I pay in?

Purchases are made in GBP, but options to pay in Euros and Dollars are coming in 2022. 

Delivery & Returns

What are my delivery options? (and can I pay for faster delivery?) 

We offer same day delivery, next day delivery on selected product lines, or standard 10 day delivery options. 

What are delivery timeframes? 

Timeframes for both UK and international orders is 3-10 days. 

Where are items shipped from?

Our streetwear, sneakers and fashion accessories are shipped from The Edit LDN HQ in London.

Can I return streetwear and sneakers I’ve purchased from The Edit LDN? What is your returns policy? 

We do not offer refunds or exchanges on any items.

SELLER FAQs

Who handles the cost of delivering my items to The Edit LDN for authentication?

The Edit LDN handle the cost of shipping streetwear and sneakers to our London HQ, for authentication. 

How and when do I get paid when my item sells?

Once you’ve sent your streetwear, sneakers, or accessories to us, we conduct a thorough authentication process. When your products pass our checks, we issue your payment. 

What happens if my items are flagged during The Edit LDN’s authentication process?

We’re tough on authentication, and are committed to ensuring every item in our range of streetwear and sneakers, and our collection of fashion accessories are 100% authentic. If your items fail our authentication checks, your product listing will be removed, we will notify you, and send your items back. You won’t be able to list this same item again on The Edit LDN.